Frequently Asked Questions

How can i track my order?

You can track your order directly through our website by emailing us at elegantdecoru@gmail.com
(Please note, that it may take 1-3 days for orders to be shipped out)

How long does it take for my order to arrive? 

On average, it'll take 6-12 days for orders to arrive, depending on your location.
Please allow 1-3 days for us to make your order and sent it out.
(Note: It may take slightly longer than 1-3 days during certain holidays, as demand is higher)

Why did I never receive a confirmation email?

Check your spam folder! If it's not there, it's possible you entered your email wrong.